We have identified a major failure to a transit radio from the main mast to the lower mast at Ridge Farm, we have recovered service but its likely the failure will continue, engineers will be dispatched first thing tomorrow morning to do a replacement.
Areas
Networks Team
We are conducting maintenance at our RidgeFarm mast today, this will result in a number of outages during the day.
Networks Team
MAJOR POWER WORKS BY WESTERN POWER WILL BE CONDUCTED ON JUNE 7TH AT ST GEORGES TOWER THIS WILL EFFECT ALL CUSTOMER CONNECTED TO THE TOWER AND CUSTOMERS CONNECTED VIA MASTS FROM THE TOWER. AS PART OF THE WORKS GIGABAIR WILL BE CONDUCTING CABINET AND UPGRADE MAINTENANCE. AREAS EXPECTED TO BE EFFECTED
OUR EXPECATIONS ARE AS FOLLOWS
Work to imporve the signal at Troon Industrial Estate will commence at 12:45 for around 1-2 hours to imporve the signal as result the service will be connected to our slow links.
Networks Team
We are currently working on links connected to ridge farm and swapping customers over to the faster and more stable link.
There may be short outages during this time.
Sorry for any inconvenience
Dear Customers
This afternoon customers may experience some issues with their broadband connection in the Ridgefarm Area, This is due to a cable repair that will take place. The system should go into back up mode so speed might be slower than usual. We apologise for any inconveinece this may cause and hope to have this fixed between 30 minutes to 1 hour.
Kind Regards
Gigabair Support