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Severe Weather Warning ! - News / General - Gigabair Support Portal

Aug 25 2020

Severe Weather Warning !

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Severe Weather Warning ! Storm Francis 

Due to Storm  Francis we expect sporadic radio interference to main gigabit links. Back up links will be in place delivering emergency support of 100-200Mbps. Customer should expect:

  • Intermittent phone calls if using VoIP 
  • Sporadic outages while back up links initiate 
  • Potential Outages 
  • Please do not conduct speedtest during this period.

Support Process 

  • Please do not contact engineers on the mobile phones as they maybe working on tickets and problems 
  • Visit the support site and place a ticket and we will respond
  • Any site damage or danger to life with equipment please contact us on the website chat 

Networks Team 

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